‘I know our association was quite brief but I would like to express my heartfelt thanks on behalf of my family for the wonderful care given to ****** right up to the end. We are so grateful to you’.

‘I would like to take this opportunity to thank you and particularly your care staff for the care they have given to my Mum over the last year. Their care has certainly enabled her to stay in her own home for as long as possible and has been of enormous reassurance to ****** and myself’.