• A flexible approach

    We understand that your requirements may change as your condition improves or deteriorates and as such your care plan will be reviewed regularly and can be adapted at any time to suit your needs. We have listed the most common services required by our clients but we are flexible, so please tell us what you need help with and we will do our best to accommodate your requirements.

  • A personalised approach

    Everyone is unique and will have different requirements regarding the level and type of support that they need. In order to provide you with a service that is tailored to your specific needs, our Registered Manager will visit you at home to carry out a full assessment of your circumstances.

Personal Care

  • Washing, shaving and oral hygiene
  • Help with dressing and choosing suitable clothes
  • Help with getting up and your morning routine
  • Help with your evening routine and going to bed
  • Assistance with feeding
  • Catheter and general continence care
  • Help with your medication
  • Mobility assistance

Domestic Support

  • Laundry and ironing
  • Bed making, dusting, vacuuming and basic kitchen and bathroom hygiene
  • Shopping and meal preparation, either with you or on your behalf
  • Caring for houseplants and light gardening
  • Running errands such as picking up prescriptions and dry cleaning

Administration

  • Collecting pension
  • Paying bills
  • Reading post and writing letters
  • Arranging appointments

Companionship

  • General companionship and conversation
  • Provision of transport and support at appointments
  • Provision of transport and companionship at social events, church or whilst accessing local amenities
  • Help with managing your pets
  • Assistance with reading and other hobbies

Night Sits

Our night sit service gives you the peace of mind of having a Home Care Worker in your property overnight.  The Home Care Worker will arrive at 10pm and will remain with you, awake and alert, through to 7am. They will be able to assist with all your care needs, provide companionship and address any safety concerns you may have.

 

Mobizio

Our Home Care Workers input details of activities completed at each client visit, directly into our care management system using a secure app on their phones. This allows the management team to monitor service provision, provide feedback and identify any concerns in a timely manner. Family members and healthcare professionals can also be given access to ensure they are kept up to date with all aspects of care delivery.